Get more customers with WhatsApp

The most affordable WhatsApp Business API at Rs 199 per month

  • Get Multi-Agent Staff Chat

  • Send Automated Message Templates

  • Track Agent’s Performance Easily

Is WhatsApp Business API Good For Small Businesses?

WhatsApp offers immense benefits for small businesses, thanks to its widespread adoption and seamless communication features. It enables direct customer engagement, personalized support, and effortless transactions, all within a familiar messaging platform. WhatsApp, once linked with your Heyo number, has features like multi-user chats, interactive messages, agent transfer, 1000 free credits, automated message templates, calling option and a lot more.

WhatsApp Business Account (WABA) Features on Heyo Phone App

Shared Inbox
Multi-Agent Chat
Interactive Message
Automated Messaging Templates
Agent Transfer
Click To Call From Dashboard
Free Chat Up To 24 Hours
1000 Free Credits

Everyday 1 million+ local business enquiries are made on Heyo. Are You Missing Out?

Why Choose WhatsApp For Small Business?

Smooth Interactions
Heyo WhatsApp Dashboard provides efficient & personalized customer support
24x7 Support
Keep your business active 24/7 with Heyo WhatsApp Dashboard
Quick Replies
Give fast responses to customers through Heyo WhatsApp Dashboard
Increased Engagement
Engage customers & initiate sales with Interactive Messages & Templates
Get More Leads
Generate and boost your business leads with Heyo WhatsApp Dashboard
Affordable Communication
Ensure cost-effective communication with flexible credit recharge

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How To Use Heyo WhatsApp Solutions For Business?

Step 1 :- Tap on Create WhatsApp Business Account from your main Heyo Screen
Step 2:- Login with Facebook to continue with your onboarding process
Step 3:- After successful Login, fill your Business Details & click on Create Whatsapp Business Account
Step 4:- If WhatsApp Business Account creation fails you can tap on Retry to complete the process
Step 5:- Once your WhatsApp Business Account onboarding process is successfully completed, you can start interacting with your customers easily

Heyo Phone Other Features For Business Communication & Growth

Call Recording
All calls are securely recorded & stored on cloud for quality checks and training.
WhatsApp
Grow your business and get more leads with WhatsApp Business API integrated with Heyo.
Call Analytics & Tracking
Monitor your team closely with daily call analytics & tracking.
Business Caller Tune
Get professional with customized business caller tunes to greet your customers.
Call Distribution
Manage your calls with easy call distribution methods on Heyo Phone.
Improve GMB Rating
Integrate your GMB profile with Heyo Phone for improved reviews & ratings.
Missed Call Alerts
Stay informed all the time with Heyo Phone missed call alert notifications.
Voice Mail
Never miss a customer interaction with the convenient voicemail feature.
Local Business Phone Number
Choose from a local DID number for your area without any additional SIM.

Who Can Use Heyo Phone?

Professional, small office or agency or a retail outlet.
Business looking to increase their customer enquiries.
Business/ team with less staff to handle multiple calls.
Business owner who is looking for a Single Number for them and their staff.
A service business like a salon, tour operator or health clinic.
Small startups or teams upgrading their customer engagement.
Note: Heyo is strictly for business usage only. Any use of Heyo for personal, scamming, phishing or other vraudulent or non-business usage can lead to your account being blocked.

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Get 5X more customer enquiries with Heyo IVR & WhatsApp. Start your free trial now!
Heyo FAQ

Heyo FAQs

What is WhatsApp API? Is it available to all Heyo Phone users?

What to do if my WhatsApp API activation fails with Heyo Phone?

WhatsApp is the product of META and WhatsApp activation may fail if the user hasn’t followed the guidelines set by the Meta accordingly. However, you can write to our support at connect@heyophone.com. Our team will readily assist you to fix the issue.

How does Whatsapp Multi-Agent Chat Feature work in Heyo Phone?

With WhatsApp API integration, the Multi-Agent Chat feature enables the admin to assign chats to multiple agents, allowing for more precise and efficient responses to customers. It also allows multiple agents to see the chat of a single user, enhancing the support and giving faster replies thereby reducing the time of transfer and more.

Can I monitor my agent’s performance with the Heyo phone WhatsApp API?

With Heyo Phone's WhatsApp API, you gain full access to your staff's analytics. This allows you to evaluate the performance of your agents by reviewing their analytics and chat history.

Is it possible to send Automated Message Templates with Heyo Phone Whatsapp API?

Yes, after integrating WhatsApp API, you can send automated message templates to initiate sales or conversions and improve your customer interaction. As of now, we have only 3 automated pre-existing templates that you can put to use. We are improving to customize these in future.

How many Agents can I add with Heyo Phone’s WhatsApp API?

Right now, Heyo Phone is offering 4 users (1 owner and 3 staff) in the Rs.199/month plan. Check below for more details:
. Heyo Lite Plan, which is Rs.199/month allows 2 users (1 owner and 1 staff) without IVR but with WhatsApp.

. Heyo Pro Plan, which is Rs.499/month allows 5 users (1 owner and 4 staff) with IVR and WhatsApp.

Are there additional charges for Heyo Phone’s WhatsApp API?

Heyo Phone’s WhatsApp API is available to Heyo Lite Plan users at Rs.199 per month and to Heyo Pro Plan users at Rs.499 per month.

Setting up a WhatsApp Business Account (WABA) is free. However, you will be charged for conversations based on Meta's standard rates.

Billing is determined by the type of template used to initiate the conversation, with the following charges:
Utility template: INR 0.308
Marketing template: INR 0.726
Service template: INR 0.29

When a conversation starts, you can send unlimited messages for 24 hours.

Additionally, each WABA account receives the first 1000 incoming conversations free of charge every month.

How do I create a WhatsApp for my business with HEYO Number?

To set up a WhatsApp for Business with your Heyo Phone Account, follow these simple steps:
Step 1:- Tap on Create WhatsApp Business Account from your main Heyo Screen
Step 2:- Login with Facebook to continue with your onboarding process
Step 3:- After successful Login, fill your Business Details & click on Create Whatsapp Business Account
Step 4:- Creating the WhatsApp Business Account will take some time
Step 5:- If WhatsApp Business Account creation fails you can tap on Retry to complete the process
Step 6:- Once your WhatsApp Business Account onboarding process is successfully completed, you can start interacting with your customers easily

How to update the ‘About’ section on WhatsApp?

To update the "About" section on your business's WhatsApp profile using Heyo's WhatsApp API, simply open the Heyo Phone app, go to settings, and select "Edit Business Card." 

Here, you can add your business description, which will appear on your WhatsApp profile. 

Website and email details will be autofilled, and you can choose your business category.