Automatically Track & Record All Your Team Calls With Heyo Phone!

Unlimited Calls, Multiple Staff. Starts at ₹199 per month.

  • Auto-Record Incoming & Outgoing Calls

  • Download Call Recordings With Single Click

  • Monitor Staff Performance

  • Hide Important Call Recordings From Staff

What is Business Call Recording?

Business Call Recording is a feature provided in advanced call management apps like Heyo. You get a smart digital number for your business and the business call recording option allows you to record a telephonic conversation between you and your customer. These business call recordings can be reviewed, analyzed and used by the owner for various purposes in the future like monitoring employee performance, quality assurance, resolving disputes and identifying areas of improvement in customer interactions. Heyo Phone offers you this critical feature in the app and allows you to download every business call recording along with the business owner/admin being able to hide and unhide these recordings from their staff members.

Heyo Phone Call Recording Features

Download Call Recordings
Incoming Call Recordings
Outgoing Call Recordings
Individual Staff Call Recordings
Hide & Unhide Call Recordings From Staff
All Call Recordings At One Place

Everyday 1 million+ local business enquiries are made on Heyo. Are You Missing Out?

Why is the Heyo Smart Number the best choice for your business?

10X More Leads
Get more customer enquiries with a professional number and call distribution.
Turn your business into a brand
With a professional number, custom caller tune, higher google rating and sharable business card.
No missed calls
Ensure your business never misses a call with automatic call distribution
Zero Down-time
Best-in-class call connectivity. Keep your business running with Heyo’s assured 99.8% uptime
Monitor Staff
Monitor and track all of your staff performance with real time call analytics and reports
Increase Google Presence
Boost your rating on your Google my Business profile by linking it with Heyo.

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How to Access Business Call Recordings with Heyo Phone App?

Step 1 :- Open Heyo Phone to Login from existing account
Step 2:- Go to Call Logs section & view all incoming/outgoing calls
Step 3:- Tap on a Call Log to reveal new set of options
Step 4:- You can play and download the call recording by tapping on the options. Complete The Video KYC Process
Step 5:- Long pressing a Call Log will give the admin an option to hide it & maintain the privacy of their customers

Heyo Phone Other Features For Business Communication & Growth

Call Recording
All calls are securely recorded & stored on cloud for quality checks and training.
Grow your business and get more leads with WhatsApp Business API integrated with Heyo.
Call Analytics & Tracking
Monitor your team closely with daily call analytics & tracking.
Business Caller Tune
Get professional with customized business caller tunes to greet your customers.
Call Distribution
Manage your calls with easy call distribution methods on Heyo Phone.
Improve GMB Rating
Integrate your GMB profile with Heyo Phone for improved reviews & ratings.
Missed Call Alerts
Stay informed all the time with Heyo Phone missed call alert notifications.
Voice Mail
Never miss a customer interaction with the convenient voicemail feature.
Local Business Phone Number
Choose from a local DID number for your area without any additional SIM.

Who can use Heyo Phone?

Professional, small office or agency or a retail outlet.
Business looking to increase their customer enquiries.
Business/ team with less staff to handle multiple calls.
Business owner who is looking for a Single Number for them and their staff.
A service business like a salon, tour operator or health clinic.
Small startups or teams upgrading their customer engagement.
Note: Heyo is strictly for business usage only. Any use of Heyo for personal, scamming, phishing or other vraudulent or non-business usage can lead to your account being blocked.

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Download Heyo Phone - The Most Reliable Call Recording App For Business To Improve Customer-Employee Interactions
Heyo FAQ

Heyo FAQs

Is it legal to record a phone call?

It is absolutely legal to record a phone call only if both the parties included in the telephonic conversation are equally aware of the recording taking place and give their full consent over it. For Business Phone Number Apps like Heyo Phone it is made well aware to every user about the automatic call recording feature that helps improve their staff performance and quality in relevance to their business.

How long are recorded conversations stored in Heyo Phone?

Heyo Phone stores every recorded conversation for 6 months and then deletes them automatically if not downloaded by the admin or the added staff members.

How to Access Call Records in Heyo Phone?

After you login from Heyo Phone account, you can go to the call logs section to view all incoming and outgoing calls made by you and your added teammates. When you tap on a call log you further get options to play & download the auto-saved call recording, you can also view the history of the particular call log. On long pressing the call log, the admin specifically gets the option to hide or unhide a particular call recording in order to ensure customer privacy. You can also search by contact number in order to find these particular details for individual customers.

Is recording a call legal in India?

Recording a call is legal in India as long as the parties involved in the conversation are well aware and have their full consent on them being recorded over a telephonic conversation.‍

Can you hide Important Call Recordings to Staff?

Hiding call recordings is a feature that the admin or owner of a business can exclusively have access to in Heyo Phone. The app allows only the admin to hide and unhide calls whenever necessary in order to protect the privacy of their customer interactions. However, this particular option is not available with the added staff members who are only able to record and download their individual incoming & outgoing calls.

How to access Staff Call recordings?

In the call logs section of Heyo Phone App, the admin can view every incoming & outgoing calls done by their staff members. Every individual call has the staff’s name and time mentioned for each business call made and received. These auto recorded calls can be played, downloaded and kept hidden by the admin.