Attract 10X More Customers With Heyo’s Customized Business Caller Tune!

Unlimited Calls, Multiple Staff. Starts at ₹199 per month.

  • Custom IVR Greeting Message

  • Build Your Brand Identity

  • Select Auto Call Routing

What is Business Caller Tune?

A business caller tune, also known as a business ringback tone or corporate ringtone, is a customized audio message or music clip that plays for callers while they wait for the recipient to answer the phone. Unlike traditional ringback tones, which are often pre-selected by the caller's mobile service provider, business caller tunes are personalized by businesses to convey specific messages, promote branding, or provide useful information to callers. Heyo Phone offers a brilliant feature when it comes to Business Caller Tune.

Heyo Phone Business Caller Tune Features

IVR Greeting
Customize Caller Tune
Brand Identity
Broadcast Offers
Voice Mail
After Hours Caller Tune
Auto Call Routing

Everyday 1 million+ local business enquiries are made on Heyo. Are You Missing Out?

Why is the Heyo Smart Number the best choice for your business?

10X More Leads
Get more customer enquiries with a professional number and call distribution.
Turn your business into a brand
With a professional number, custom caller tune, higher google rating and sharable business card.
No missed calls
Ensure your business never misses a call with automatic call distribution
Zero Down-time
Best-in-class call connectivity. Keep your business running with Heyo’s assured 99.8% uptime
Monitor Staff
Monitor and track all of your staff performance with call analytics and reports
Increase Google Presence
Boost your rating on your Google my Business profile by linking it with Heyo.

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How to Set Your Business Caller Tune With Heyo Phone App?

Step 1 :- Open Heyo Phone App and Go to Settings
Step 2:- Tap on Call & Staff in Settings
Step 3:- You will get 2 options namely - Play Welcome Message & Manage Staff
Step 4:- Tap on Play Welcome Message and type the text you want to use as customized message
Step 5:- Preview your message by tapping the Speaker icon and Update for final result

Heyo Phone Other Features For Business Communication & Growth

Call Recording
All calls are securely recorded & stored on cloud for quality checks and training.
WhatsApp
Grow your business and get more leads with WhatsApp Business API integrated with Heyo.
Call Analytics & Tracking
Monitor your team closely with daily call analytics & tracking.
Business Caller Tune
Get professional with customized business caller tunes to greet your customers.
Call Distribution
Manage your calls with easy call distribution methods on Heyo Phone.
Improve GMB Rating
Integrate your GMB profile with Heyo Phone for improved reviews & ratings.
Missed Call Alerts
Stay informed all the time with Heyo Phone missed call alert notifications.
Voice Mail
Never miss a customer interaction with the convenient voicemail feature.
Local Business Phone Number
Choose from a local DID number for your area without any additional SIM.

Who can use Heyo Phone?

Professional, small office or agency or a retail outlet.
Business looking to increase their customer enquiries.
Business/ team with less staff to handle multiple calls.
Business owner who is looking for a Single Number for them and their staff.
A service business like a salon, tour operator or health clinic.
Small startups or teams upgrading their customer engagement.
Note: Heyo is strictly for business usage only. Any use of Heyo for personal, scamming, phishing or other vraudulent or non-business usage can lead to your account being blocked.

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Heyo FAQ

Heyo FAQs

How does Welcome Greeting Message on Heyo work?

Can I customize my caller tune with Heyo Phone?

Yes, you can customize your caller tune with Heyo Phone any time you want to. 
You can set up a personalized caller tune based on your business needs, creating a unique brand identity and ensuring that your customers are greeted professionally. 
Additionally, you can broadcast offers through your business caller tune and set customized messages for after-hours to inform your customers when you're not available at the moment.

How will a Business Caller Tune help in creating a brand identity?

A Business Caller Tune helps create a brand identity by providing a professional and consistent greeting to your customers every time they call. 
It allows you to customize the message to reflect your brand's voice and values, making your business stand out. 
This unique and personalized touch helps create your brand image and confirms a memorable customer experience, ultimately building a stronger brand identity.

Can I talk about running offers through business caller tune?

Yes, you can use your Business Caller Tune on Heyo Phone to broadcast offers effectively to your callers. 
This feature allows you to maximize engagement and revenue by promoting current deals, discounts, or special promotions directly through your caller tune.
By updating your message with interesting offers, you can capture the attention of customers right from the moment they call, thus promoting your marketing efforts and driving sales.
It's a convenient way to keep your audience informed about your latest offerings while giving a professional and branded customer communication experience.

What happens if my staff is busy and cannot answer the call?

If your staff is busy and unable to answer a call on Heyo Phone, several features come into play to manage the situation effectively. 
Firstly, customers have the option to leave a voicemail, which is stored and can be accessed later by you and your added staff. 
This makes sure that important messages are forwarded even when immediate interaction isn't possible. 
Additionally, Heyo Phone's Sequential & Uniform call distribution methods ensure that incoming calls are distributed among available staff members in order, minimizing the chance of missed calls and improving customer service responsiveness. 
This combination of voicemail capability and call distribution helps maintain smooth communication with customers, even during busy working hours.

How does auto call routing work with the Heyo Phone app?

Auto call routing with the Heyo Phone app ensures that incoming business calls are efficiently directed to assigned staff members. 
This feature operates by automatically distributing calls among added staff members using either sequential or uniform methods. 
Sequential routing directs calls to staff members in a predefined order, ensuring each member receives calls turn-wise, one after the other. 
On the other hand, uniform routing distributes calls evenly among all available staff members. 
This function helps businesses manage call volumes effectively, confirming that every customer inquiry or service request is promptly attended to by the appropriate team member.

What is the benefit of custom IVR Greeting Message?

The benefit of a custom IVR greeting message on Heyo Phone is that it allows businesses to greet customers professionally and provide a personalized experience. 
By setting up a custom IVR message, businesses can give out important information, right from the start of the call. 
This not only upgrades customer satisfaction by guiding them effectively but also strengthens the brand's professional image, making communications more smooth and efficient.

Can I use different caller tunes for different departments in the Heyo Phone app?

Currently, you cannot use different caller tunes for different departments within the Heyo Phone app. 
The caller tune feature allows for a single customized message that applies universally across the business number.

What to do if I have been logged out of the Heyo Phone App automatically?

If you find yourself unexpectedly logged out of the Heyo Phone app, there are several steps you can take to resolve the issue. 
Start by making sure you have a stable internet connection and then try restarting the app. 
If that doesn't work, clearing the app's cache and data or updating to the latest version from the Google Play Store might help. 
Double-check your account status to ensure it's active and without any subscription issues. 
If the issue still exists, reaching out to Heyo Phone's customer support at [email protected] for personalized assistance is recommended to get back to using the app smoothly.