Attract 10X More Customers With Heyo’s Customized Business Caller Tune!

Welcome Greeting Message or Business Caller Tune works on Heyo Phone by following these simple steps:
‍Step 1:- Open Heyo Phone App and Go to Settings.
‍Step 2:- Tap on ‘Call & Staff’ in Settings.
‍Step 3:- You will get 2 options namely - ‘Play Welcome Message’ & ‘Manage Staff’.
‍Step 4:- Tap on ‘Play Welcome Message’ and type the text you want to use as a customized message.
‍Step 5:- Preview your message by tapping the ‘Speaker’ icon and ‘Update’ for the final result.

• Yes, you can customize your caller tune with Heyo Phone any time you want to. 
• You can set up a personalized caller tune based on your business needs, creating a unique brand identity and ensuring that your customers are greeted professionally. 
• Additionally, you can broadcast offers through your business caller tune and set customized messages for after-hours to inform your customers when you're not available at the moment.

• A Business Caller Tune helps create a brand identity by providing a professional and consistent greeting to your customers every time they call. 
• It allows you to customize the message to reflect your brand's voice and values, making your business stand out. 
• This unique and personalized touch helps create your brand image and confirms a memorable customer experience, ultimately building a stronger brand identity.

• Yes, you can use your Business Caller Tune on Heyo Phone to broadcast offers effectively to your callers. 
• This feature allows you to maximize engagement and revenue by promoting current deals, discounts, or special promotions directly through your caller tune.
• By updating your message with interesting offers, you can capture the attention of customers right from the moment they call, thus promoting your marketing efforts and driving sales.
• It's a convenient way to keep your audience informed about your latest offerings while giving a professional and branded customer communication experience.

• If your staff is busy and unable to answer a call on Heyo Phone, several features come into play to manage the situation effectively. 
• Firstly, customers have the option to leave a voicemail, which is stored and can be accessed later by you and your added staff. 
• This makes sure that important messages are forwarded even when immediate interaction isn't possible. 
• Additionally, Heyo Phone's Sequential & Uniform call distribution methods ensure that incoming calls are distributed among available staff members in order, minimizing the chance of missed calls and improving customer service responsiveness. 
• This combination of voicemail capability and call distribution helps maintain smooth communication with customers, even during busy working hours.

• Auto call routing with the Heyo Phone app ensures that incoming business calls are efficiently directed to assigned staff members. 
• This feature operates by automatically distributing calls among added staff members using either sequential or • uniform methods. 
• Sequential routing directs calls to staff members in a predefined order, ensuring each member receives calls turn-wise, one after the other. 
• On the other hand, uniform routing distributes calls evenly among all available staff members. 
• This function helps businesses manage call volumes effectively, confirming that every customer inquiry or service request is promptly attended to by the appropriate team member.

• The benefit of a custom IVR greeting message on Heyo Phone is that it allows businesses to greet customers professionally and provide a personalized experience. 
• By setting up a custom IVR message, businesses can give out important information, right from the start of the call. 
• This not only upgrades customer satisfaction by guiding them effectively but also strengthens the brand's professional image, making communications more smooth and efficient.

• Currently, you cannot use different caller tunes for different departments within the Heyo Phone app. 
• The caller tune feature allows for a single customized message that applies universally across the business number.

• If you find yourself unexpectedly logged out of the Heyo Phone app, there are several steps you can take to resolve the issue. 
• Start by making sure you have a stable internet connection and then try restarting the app. 
• If that doesn't work, clearing the app's cache and data or updating to the latest version from the Google Play Store might help. 
• Double-check your account status to ensure it's active and without any subscription issues. 
• If the issue still exists, reaching out to Heyo Phone's customer support at Connect@heyophone.com for personalized assistance is recommended to get back to using the app smoothly.