Monitor Your Team Better With Daily Call Tracking & Analytics!

Unlimited Calls, Multiple Staff. Starts at ₹199 per month.

  • Get Real Time Call Analytics & Reports

  • Check Individual Staff Performance

  • Daily Call Reports Delivered on WhatsApp

  • Improve your Google Business Rating

What is Call Analytics?

Call Analytics is the collection and analysis of data related to incoming and outgoing calls made from the particular business phone number by you or your staff. These analytics give a solid understanding of call performance, staff response, caller behavior and overall customer satisfaction and staff performance. Heyo Phone App is a popular choice for businesses looking to track their calls. It lets you add team members easily and keeps track of calls with features like call recording, reports & more. You can also see your call history and details. With Heyo Phone, you won't miss any important business calls again.

Heyo Phone Call Tracking & Analytics Features

Individual Staffs Call Logs
Missed Calls Alerts
Call History of Individual User
Call Reports to Whatsapp
Call Recording
Staff Call Rating
Improve Your Google My Business Rating

Everyday 1 million+ local business enquiries are made on Heyo. Are You Missing Out?

Why is the Heyo Smart Number the Best Choice for Your Business?

10X More Leads
Get more customer enquiries with a professional number and call distribution.
Turn your business into a brand
With a professional number, custom caller tune, higher google rating and sharable business card.
No missed calls
Ensure your business never misses a call with automatic call distribution
Zero Down-time
Best-in-class call connectivity. Keep your business running with Heyo’s assured 99.8% uptime
Monitor Staff
Monitor and track all of your staff performance with real time call analytics and reports
Increase Google Presence
Boost your rating on your Google my Business profile by linking it with Heyo.

Heyo Phone Reviews

What 100K+ #Heyowaale say about Heyo
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How to Access Call Tracking & Analytics With Heyo Phone App?

Step 1 :- After making a call from your Heyo Number, you will automatically receive a WhatsApp message.
Step 2:- The message asks you to subscribe to call analytics and reports.
Step 3:- If you tap on it, you'll get all the reports directly on WhatsApp.
Step 4:- If you're not subscribed, you'll get weekly notifications to subscribe.
Step 5:- Once subscribed, you'll receive daily notifications about call analytics and reports for your staff members.

Heyo Phone Other Features For Business Communication & Growth

Call Recording
All calls are securely recorded & stored on cloud for quality checks and training.
Grow your business and get more leads with WhatsApp Business API integrated with Heyo.
Call Analytics & Tracking
Monitor your team closely with daily call analytics & tracking.
Business Caller Tune
Get professional with customized business caller tunes to greet your customers.
Call Distribution
Manage your calls with easy call distribution methods on Heyo Phone.
Improve GMB Rating
Integrate your GMB profile with Heyo Phone for improved reviews & ratings.
Missed Call Alerts
Stay informed all the time with Heyo Phone missed call alert notifications.
Voice Mail
Never miss a customer interaction with the convenient voicemail feature.
Local Business Phone Number
Choose from a local DID number for your area without any additional SIM.

Who can use Heyo Phone?

Professional, small office or agency or a retail outlet.
Business looking to increase their customer enquiries.
Business/ team with less staff to handle multiple calls.
Business owner who is looking for a Single Number for them and their staff.
A service business like a salon, tour operator or health clinic.
Small startups or teams upgrading their customer engagement.
Note: Heyo is strictly for business usage only. Any use of Heyo for personal, scamming, phishing or other vraudulent or non-business usage can lead to your account being blocked.

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Heyo FAQ

Heyo FAQs

Can I track individual staff call logs with Heyo Phone?

Yes, Heyo Phone allows you to track individual staff call logs, keeping track of all calls made and received by you and your staff members.
You can do this by selecting the staff name within the staff calls button on the top of the call logs page.

How does Heyo Phone help with missed calls?

Heyo Phone helps with missed calls by sending missed call alerts and allowing you to distribute calls to your team members effectively. 
All missed business calls are tracked and easily accessible in one place, ensuring you never miss a call easily.

Can the admin view the call history of the individual caller?

Yes, the admin can view the call history of individual callers from the call logs section in the Heyo Phone app.
They can do this by selecting the staff name within the staff calls button on the top of the call logs page.

How can the admin receive daily call reports for their staff?

The admin can receive daily call reports for their staff on Heyo Phone by enabling the feature that delivers these reports directly to WhatsApp.

Does Heyo Phone offer automatic call recording?

Yes, Heyo Phone offers automatic call recording for every incoming and outgoing call as a feature.

Can customers rate the calls made by my staff?

Yes, customers can rate the calls made by your staff through Heyo Phone by clicking a link sent to them via message. 
Owners also get the access to see all staff ratings.

How can I monitor staff performance?

The Admin will be able to monitor staff performance effectively by following these simple steps:
Step 1:- Create a Heyo Phone Account to get your business phone number.
Step 2:- Once you receive your business phone number there are 3 criterias you need to complete: KYC Completion, Add at least 1 Staff Member to your new Heyo Phone number & make a minimum of 10 business calls with your new number.
Step 3:- If you meet all the above 3 criterias then you will receive a notification on your WhatsApp to subscribe to daily Call Reports and Analytics.
Step 4:- Once you subscribe to it, you will start receiving daily Call Reports and Analytics.
Step 5:- Start checking on your staff performance, give constructive feedback to look more professional and improve your overall services.

Can I download recorded calls for quality assurance?

Yes, you can download recorded calls on Heyo Phone for quality assurance purposes.

How to link Heyo number to GMB profile?

You can link your GMB profile to your Heyo Phone number with these easy steps:
Step 1:- Start by creating a GMB Listing and copy its Link.
Step 2:- Then click open Heyo Phone App and go to Settings.
Step 3:- Tap the ‘Ratings’ Icon visible on your phone screen.
Step 4:- Proceed by clicking on the ‘Add GMB’ option and paste your copied Link there.
Step 5:- Now you can easily keep a track of all Customer Reviews & Ratings.

How can Heyo Phone help me manage my call data efficiently?

Heyo Phone simplifies call management and improves efficiency with quick and easy features. 
It tracks all incoming and outgoing calls, alerts you about missed calls for prompt follow-up and provides detailed call histories for individual users. 
Daily call reports are conveniently delivered via WhatsApp, offering real-time insights. 
Automatic call recording ensures every interaction is captured for up to 6 months, supporting quality assurance and training. 
Customers can rate staff calls, allowing admins to monitor their performance effectively. 
Integration with Google My Business helps boost online reputation by showcasing positive reviews. 
Overall, Heyo Phone empowers businesses to operate smoothly and deliver exceptional customer service.